Police Week 2017, Thanks To All Who Serve.

Nashua Police, Police, Police Week

As Police Week 2017 comes to a close, I wanted to take a moment to acknowledge and thank all my friends & former colleagues in the law enforcement community for their dedication & sacrifice to public service.

The job is not an easy one. Especially in today’s times, when the recent headlines have not been “good,” most times downright disturbing.

It is important to remember, many of these folks have sworn to serve and protect ALL of us “in a manner consistent with the rights and dignity of all persons as provided for by the law under the Constitution of the United States and the State,” according to a mission statement I have read. read more

Why Customer Service Is A Two Way Street

Recently on my commute from work, I decided to stop at a coffee chain in Arlington, MA.

I had consumed a lot of water, so in reality, I needed to use the facilities, and I was craving a pick-me-up beverage and treat for the ride home.

As I walked into the shop, I noticed the barista behind the counter, and man in front of me had wrapped up his order.

I walked up and said “Hi.” 

She nods but didn’t acknowledge me with a “Welcome, how are you?”

I look on the board to figure out what I’d like to order. read more